Apple Wiki
Apple Wiki

Apple Palo Alto is an Apple Store located in Palo Alto, California, USA. It opened for business in 2001 as Apple's ninth retail store and is internally identified as R002.[1] However, the store moved up to become the eighth oldest still in operation with the closure of Apple Willow Bend in April 2019.[2]


This Apple Store is presently situated at 340 University Avenue in downtown Palo Alto. It is normally open from 10:00 a.m. to 9:00 p.m. on Monday to Thursday, 10:00 a.m. to 10:00 p.m. on Friday and Saturday, and 11:00 a.m. to 6:00 p.m. on Sunday.

During the COVID-19 pandemic, its hours were temporarily changed to 9:00 a.m. to 8:00 p.m. on Monday to Saturday, and 11:00 a.m. to 6:00 p.m. on Sunday.



Steve Jobs visits the Apple Store in Palo Alto for iPhone launch

The original storefront was designed by architect Art Gensler in direct collaboration with Apple co-founder Steve Jobs.[3] It was first opened as Apple Store Palo Alto in a corner space at 451 University Avenue on October 16, 2004, becoming the first Apple retail store in Northern California.[4] Apple co-founder Steve Jobs was known to visit this store as it was near his home.[5] However, the old building structure was later deemed to be seismically unsafe.[6]


On October 27, 2012, this store was moved to a larger custom-designed building in downtown Palo Alto. The new 16,600-square-foot location featured a sleek new glass facade that was described by Apple as "reboot" and a "prototype" of their "Apple Store 2.0" concept. The lot had previously been the site of a Liddicoat's Market grocery store that had been built from 1923 to 1924.[7] In May 2018, it was temporarily closed for an extensive US$6.6 million renovation.[8] The previous store location was taken over by Shoe Palace.[9]


Apple Palo Alto boarded 2020-06-03 Floyd messages

The store was boarded up in June 2020 during the George Floyd protests.

On March 14, 2020, Apple Palo Alto was closed during the onset of the COVID-19 pandemic.[10] It was reopened on May 27, 2020, but with more limited service in observance of health precautions.[11]

On June 1, 2020, the store was pre-emptively boarded up during nationwide protests related to George Floyd. It was covered with messages about Floyd and the Black Lives Matter movement. The store was reopened by June 7.[12][13]

During Black Friday sales on November 25, 2022, a pair of masked thieves ransacked the Palo Alto store and threatened customers with physical violence. Apple employees guided customers away as the thieves made off in a red Mazda hatchback with about US$35,000 in merchandise.[14]


  1. Apple Storefronts: #9 Palo Alto R002 by Thomas Park, AppSpot. Archived 2019-03-30.
  2. Apple Storefronts: #8 Palo Alto R002 by Thomas Park, AppSpot. 2019-06-15. Archived 2019-06-17.
  3. Original Apple retail store architect Art Gensler dies at 85 by Mike Peterson, Apple Insider. 2021-05-11.
  4. Palo Alto Apple Store to open October 6, Macworld. 2001-09-26.
  5. Steve Jobs appears at Palo Alto Apple store for iPad launch by Katie Marsal, AppleInsider. 2010-04-05.
  6. Apple Store 2.0 opening Saturday in Palo Alto, by Sue Dremann, Palo Alto Weekly. 2012-10-25.
  7. Apple Store 2.0 opening in Palo Alto Saturday, by Sue Dremann, Mountain View Voice. 2012-10-25.
  8. Apple to renovate downtown Palo Alto store after 5 years by Allison Levitsky, Daily Post. 2018-05-10.
  9. Apple’s former retail stores: Where are they now? by Michael Steeber, oTo5Mac. 2018-04-04.
  10. Apple to close US retail stores and all others outside China until March 27th by Chris Welch, The Verge. 2020-03-14.
  11. Update: Over 100 US stores open this week by Michael Steeber, 9to5Mac. 2020-05-26.
  12. I hope they kept the mural. If anyone knows, my DMs are not boarded up by Michael Steeber, Twitter. 2020-06-06.
  13. Palo Alto Apple Store opening after 8 days by Ross Mayfield, Twitter. 2020-06-06.
  14. Incredible moment thieves casually ransack Apple store in tech mecca Palo Alto and staff HOLD BACK customers from trying to stop them by Alex Oliveira, Daily Mail. 2022-12-01.

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