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IPhone_6_Plus_Bend_Test_(Unbox_Therapy)

IPhone 6 Plus Bend Test (Unbox Therapy)

Bendgate is a media term used to describe a mobile product that has been found to be susceptible to chassis bending.

Background[]

iPhone 6 and 6 Plus[]

Shortly after its public release, it was reported that the iPhone 6 and iPhone 6 Plus chassis was susceptible to bending under pressure, such as when carried tightly in a user's pocket. While such issues are not exclusive to the iPhone 6 and 6 Plus, the design flaw came to be known among users and the media as "Bendgate".[1][2]

Apple responded to the bending allegations, stating that they had only received nine complaints of bent devices and that the damage occurring due to regular use is "extremely rare." The company maintained that the iPhone 6 and 6 Plus went through durability testing to ensure they would stand up to daily use.[3] The company offered to replace phones that were bent, if it is determined that the bending was unintentional.[1]

On October 1, 2014, Axel Telzerow, editor-in-chief of the German magazine Computer Bild, reported that following the posting of a video where a presenter (Unbox Therapy) was able to bend an iPhone 6 Plus, an Apple Germany representative informed the publication that it had been banned from future Apple events and that it would no longer receive devices directly from Apple for testing. Telzerow responded by saying that "we congratulate you to your fine new generation of iPhones, even if one of them has a minor weakness with its casing. But we are deeply disappointed about the lack of respect of your company."[4]

iPad Pro[]

In response to observations that the straight edges of new iPad Pro models make slight bends in the chassis more visible, Apple published a support page about the manufacturing process and offered a 14-day return window for anyone dissatisfied with their purchase.[5]

References[]

  1. 1.0 1.1 "Apple Will Start Replacing Bent iPhones", Business Insider, September 25, 2014. Retrieved on September 25, 2014. 
  2. "Apple boycotts COMPUTER BILD: An open letter to Tim Cook", Computer Bild, September 29, 2014. Retrieved on September 29, 2014. 
  3. "hybgbtbtbbApple responds to bent iPhone 6 complaints, all nine of them", Engadget, September 25, 2014. Retrieved on September 25, 2014. 
  4. Apple accused of banning media covering ‘Bendgate’ from official events (October 1, 2014). Retrieved on October 3, 2014.
  5. Apple seeks to end bent iPad Pro controversy with new support page by Chris Welch, The Verge. 2019-01-05.

External links[]

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